Terms of service
Terms of Service
Welcome to Hive & Hound. By using our website and purchasing our products, you agree to the following Terms of Service. Please read these terms carefully before using our services.
1. Acceptance of Terms
By accessing and using our Site, you agree to comply with and be bound by these Terms of Service and all applicable laws and regulations. If you do not agree to these terms, please do not use the Site.
2. Products and Orders
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Product Availability: We strive to keep the products listed on our Site in stock. However, product availability is not guaranteed, and we reserve the right to limit quantities of any product.
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Order Acceptance: When you place an order, you are making an offer to purchase the product(s) in your cart. We reserve the right to accept or reject any order for any reason.
3. Pricing and Payment
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Pricing: Prices for products, including the Standard Nectar Cup ($24.95) and Jumbo Nectar Cup ($29.95), are subject to change at any time without notice. We strive to provide accurate pricing information, but errors may occur.
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Payment: Payments must be made in full at the time of purchase. We accept various payment methods, including credit cards, debit cards, and other payment services.
4. Shipping and Delivery
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Shipping: We offer shipping within the United States and internationally. Free shipping is available on all orders over $45.
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Delivery Issues: Hive & Hound is not responsible for any issues caused by incorrect shipping addresses, lost, delayed, or damaged shipments. Please ensure that your shipping details are correct before placing an order.
5. Return and Refund Policy
We want you to be fully satisfied with your purchase. If you are not satisfied, we offer a 30-day "No-Hoops" refund policy. To initiate a return or refund, please email supports@hiveandhoundpets.com with your order number, and we will provide instructions on how to return the product.
6. Intellectual Property
All content on this Site, including product images, text, graphics, logos, and software, is the property of Hive & Hound or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use any content from the Site without our express permission.
7. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our services.
8. Limitation of Liability
To the fullest extent permitted by law, Hive & Hound is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or services. Our total liability to you will not exceed the amount you paid for the product in question.
9. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the state where Hive & Hound is based. Any legal action or proceeding related to these terms shall be brought exclusively in the courts located in that jurisdiction.
10. Changes to Terms
We may update or modify these Terms of Service at any time without notice. Any changes will be posted on this page, and your continued use of the Site constitutes your acceptance of those changes.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at: Email: supports@hiveandhoundpets.com